Last updated: June 30, 2026
We process Personal Data to operate and improve our Website and the Total Sports Hub Platform, provide our products and services, communicate with users and prospective investors, comply with legal and regulatory obligations, and support the operation of our business. By using our Website or the Total Sports Hub Platform, you acknowledge that your Personal Data may be processed in accordance with this Privacy Policy.
In this Privacy Policy, the following terms have the meanings set out below.
For the purposes of this Privacy Policy:
Account means a user account created to access restricted areas or features of the Total Sports Hub platform.
Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Privacy Policy) refers to G.M. TOTAL SPORTS INVESTMENTS CYPRUS LIMITED, Aristarchou, 17, 8015, Pafos, Cyprus.
Registered office: Αριστάρχου, 17, 8015, Πάφος, Κύπρος
Company registration number: ΗΕ 395601
Contact email: sales@totalsportshub.io
Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analysing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to Total Sports Hub, accessible from https://www.totalsportshub.io
G.M. Total Sports Investments Cyprus Limited acts as the data controller responsible for the processing of Personal Data described in this Privacy Policy.
If you have any questions regarding this Privacy Policy or the way in which your Personal Data is processed, please contact us using the details provided at the end of this Policy.
The Total Sports Hub Platform serves different categories of individuals, and the Personal Data we process depends on your relationship with us:
Depending on the category and the features used, the Personal Data we collect may include, but is not limited to:
We do not collect or store full payment card details.
Where clubs and academies use the Platform's Medical Hub, we process health and medical information about players. This is "special category" data under applicable data protection laws and is processed only where we have an appropriate lawful basis, such as your explicit consent or another basis permitted by law. Such data may include:
Usage Data is collected automatically when using the Website.
Usage Data may include information such as your device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the Website by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device's unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
We may also collect information that your browser sends whenever you visit our Website or when you access the Website by or through a mobile device.
We use cookies and similar technologies to operate our Website, improve functionality, analyse website usage and, where applicable, support our marketing activities.
Cookies are small text files that are stored on your device when you visit a website. Some cookies are necessary for the operation of the Website, while others help us understand how visitors use our Website or remember your preferences.
You can manage your cookie preferences through our cookie banner when you first visit the Website or by adjusting your browser settings. Disabling certain cookies may affect the functionality of the Website.
For detailed information about the cookies we use, their purposes, retention periods and how you can manage your preferences, please refer to our Cookie Policy.
The Company may use Personal Data for the following purposes:
To provide and maintain our Website and Total Sports Hub Platform, including to monitor the usage of our Website and Total Sports Hub Platform.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with us through the Website.
To create and manage your account: Where you register to use the Total Sports Hub platform, we process your Personal Data to create and administer your user account, authenticate your identity, provide access to platform features and communicate with you regarding your account. We process account information to authenticate users and maintain the security of the platform.
To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to the functionalities, products or contracted services, including security updates, when necessary or reasonable for their implementation.
To provide you with news, special offers, and general information about other goods, services and events which we offer that are similar to those that you have already purchased or inquired about unless you have opted not to receive such information.
To manage your requests: To attend and manage your requests to us.
For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by us about our Website users is among the assets transferred.
To respond to investor enquiries: We may process Personal Data provided by prospective investors for the purpose of responding to enquiries, assessing potential investment opportunities, conducting preliminary due diligence and communicating with prospective investors.
To comply with legal and regulatory obligations: Where applicable, we may process Personal Data to comply with anti-money laundering, counter-terrorist financing, sanctions, fraud prevention, customer due diligence and other legal or regulatory obligations.
To send marketing communications: Where you have provided your consent or where otherwise permitted by law, we may send you updates regarding our services, events, products or other information we believe may be of interest to you. You may opt out of receiving marketing communications at any time by following the unsubscribe instructions included within our communications or by contacting us directly.
For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Website and Total Sports Hub Platform, products, services, marketing and your experience.
We may share your personal information in the following situations:
We do not make decisions based solely on automated processing, including profiling, that produce legal or similarly significant effects on individuals.
We only process Personal Data where we have a valid legal basis to do so under applicable data protection laws, including the UK General Data Protection Regulation ("UK GDPR"), the EU General Data Protection Regulation ("EU GDPR") and applicable Cypriot data protection legislation. Depending on the purpose for which Personal Data is processed, we rely on one or more of the following lawful bases:
| Purpose | Lawful Basis |
|---|---|
| Website operation | Legitimate Interests |
| Responding to enquiries | Legitimate Interests |
| Investor onboarding | Steps prior to entering a contract / Legitimate Interests |
| AML & KYC | Legal Obligation (where applicable) and Legitimate Interests |
| Marketing | Consent |
| Website analytics | Consent (where required) |
| Legal claims | Legitimate Interests |
| Compliance | Legal Obligation |
| Health & medical data (special category) | Explicit consent (and, where applicable, employment, social-security or occupational-medicine obligations) |
The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Website, or we are legally obligated to retain this data for longer periods.
| Category | Retention |
|---|---|
| Website enquiries | 6 months |
| Marketing | Until consent withdrawn |
| Investor Due Diligence Records | Until no longer required for business, legal or regulatory purposes. |
| Client Due Diligence Records | Until no longer required for business, legal or regulatory purposes. |
| Account Information | For the duration of the account and thereafter as required for business, legal or regulatory purposes. |
| Website analytics | 6 months |
We may transfer or permit access to Personal Data outside the United Kingdom or the European Economic Area ("EEA") where necessary to provide our services or operate our business. This may include transfers to third-party service providers, including customer relationship management platforms, cloud hosting providers and other technology providers.
Where Personal Data is transferred outside the UK or EEA to a country that is not subject to an adequacy decision, we will implement appropriate safeguards to protect your Personal Data. These safeguards may include the use of the European Commission's Standard Contractual Clauses (SCCs), the UK International Data Transfer Agreement (IDTA), or other legally recognised transfer mechanisms. We also take reasonable steps to ensure that recipients maintain appropriate technical and organisational security measures.
Under applicable data protection laws, you may have the right to:
These rights are not absolute and may be subject to legal or regulatory obligations that require us to retain or continue processing certain information.
To exercise any of these rights, please contact us using the contact details provided at the end of this Privacy Policy.
If you believe that we have not handled your Personal Data appropriately, you have the right to lodge a complaint with the Office of the Commissioner for Personal Data Protection in Cyprus or with the supervisory authority responsible for data protection in your country of residence.
If the Company is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The Company may disclose your Personal Data in the good faith belief that such action is necessary to:
We implement appropriate technical and organisational measures designed to protect Personal Data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.
These measures may include access controls, encryption where appropriate, secure hosting environments, user authentication, regular software updates, staff confidentiality obligations and other security controls proportionate to the sensitivity of the Personal Data being processed.
Where appropriate, we implement measures such as user authentication, role-based access controls and password protection to help safeguard user accounts and personal data.
While we take reasonable steps to protect Personal Data, no method of electronic transmission or storage can be guaranteed to be completely secure.
The Service Providers we use may have access to your Personal Data. These third-party vendors collect, store, use, process and transfer information about your activity on our Service in accordance with their Privacy Policies.
We may use third-party Service Providers to maintain and improve our Service.
The Website is not intended for individuals under the age of 18 and we do not knowingly collect Personal Data from children. If we become aware that we have collected Personal Data from a child, we will take reasonable steps to delete that information unless we are legally required to retain it.
Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via a prominent notice on our Website, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, you can contact us: